Terms and Conditions

Effective Date: 19/4/2025

Welcome to TrackFlow. These Terms and Conditions (“Terms”) govern your access to and use of our Customer Relationship Management (CRM) software platform (“Services”), whether via our website, mobile applications, or other related services.

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of the Terms, you must not use our Services.

1. Eligibility

You must be at least 18 years of age to use our Services. By agreeing to these Terms, you represent and warrant that you have the authority to enter into a binding contract with us.

2. Account Registration

To use our CRM Services, you must create an account and provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

3. Use of Services

You agree to use our Services only for lawful purposes and in accordance with these Terms. You may not use our Services to:

Engage in any fraudulent, abusive, or illegal activity.Infringe on the intellectual property rights of others.Transmit any viruses or harmful code.

4. Subscription and Payment

Our CRM software is offered on a subscription basis. By subscribing, you agree to pay all applicable fees. All payments are non-refundable unless otherwise specified. We reserve the right to change pricing with reasonable notice.

5. Intellectual Property

All content, trademarks, software, and intellectual property associated with the Services are owned by TrackFlow or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Services in accordance with these Terms.

6. Data Privacy

Our use of your data is governed by our privacy policy. By using the Services, you consent to the collection, use, and sharing of your information as described therein.

7. Termination

We may suspend or terminate your access to the Services at any time for any reason, including violation of these Terms. Upon termination, all rights granted to you will cease, and you must stop using the Services.

8. Disclaimer of Warranties

The Services are provided “as is” and “as available.” We do not warrant that the Services will be error-free, uninterrupted, or secure. We disclaim all warranties, express or implied, including any warranties of merchantability or fitness for a particular purpose.

9. Limitation of Liability

To the maximum extent permitted by law, TrackFlow shall not be liable for any indirect, incidental, special, or consequential damages, including loss of data or profits, arising from your use of or inability to use the Services.

10. Modifications

We reserve the right to update these Terms at any time. We will notify users of any material changes. Continued use of the Services after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws without regard to conflict of law provisions.

12. Contact Information

If you have any questions about these Terms, please contact us at:

TrackFlow

Email: [email protected]